Please be aware our Wallasey branch will be closed from Wednesday 11th June to Wednesday 11th July for a site refurbishment. We're looking forward to delivering an improved practice experience for you and your pet.
Appointments will still be available at our Heswall and Bebington branches, where you will receive the same welcoming care and clinical excellence.
Clients will be able to pick up medication/flea/wormer from our Heswall and Bebington branches whilst Wallasey is closed. Alternatively, please order and collect from Wallasey before 10th June.
For further information or if you have any questions, please give us a call or speak to our reception team.
---------------
On 1st September 2023 our regulatory body, the Royal College of Veterinary Surgeons (RCVS) introduced new guidance on prescribing prescription-only medicines.
There was a grace period until 1st January 2024 for some classes of medication including parasiticides (flea, tick and worming treatments). The new guidance requires that a clinical assessment, which usually entails a physical examination of your pet, be performed every time antibiotics, antifungals, antivirals and parasiticides are prescribed.
The guidance is an important step towards ensuring responsible antimicrobial use and reduces the veterinary impact on the wider issues of global antibiotic resistance and decline in insect populations.
Your pet will need to have seen a Veterinary Surgeon for an in-person consultation to make an appropriate parasiticide treatment plan personalised to their lifestyle and risk. We will aim to do this at regular, routine vaccination and health check appointments to reduce the need for additional appointments. However, a separate 'parasiticide check up' consultation may be required.
We will enter a prescription 'authorisation' of our recommendations onto your pet's clinical notes, which can then be used to issue medication for the following 12-months. Once this authorisation is in place you can order parasiticide treatment as you previously have done so.
We are offering a reduced consultation fee of £47.50 for a 'parasiticide check up' consultation. This is free for members of our Pet Health for Life (PH4L) plan.
For long term prescription medication which is not an antimicrobial/antiparasitic, our usual policy of requiring a regular examination usually every 3-6 months continues to apply. The medication review consultations will be charged at our usual fees.
You can read the full guidance from the RCVS on their website
Accessing our services
Whilst visiting us, we're here to provide you and your pets with the best experience that we can give. Please see below to familiarise yourself with important updates regarding our clinics and availability of appointments.
Have you tried our online booking service? With no separate app and the choice of clinics to attend, arranging to see us couldn’t be easier!
Click here to book an appointment in minutes.
For more information about our clinics, please visit our website here.
We look forward to seeing you soon in the Wirral. Please contact us for further information.
