Repeat prescription

You will be notified that your prescription is ready to collect & will be contacted for payment or to discuss any queries, within 72 hours of your request.

Orders placed on a Friday after 12pm will not be processed until the following Monday and may not be ready for collection until Wednesday.

If your pet has not had a check-up with one of our vets in the last six months or is unstable on its medication, we are unable to provide a repeat prescription until we have examined them. This is a legal requirement for all prescription medications.

If you require medication for multiple pets please submit a separate request for each one.

If you have not heard from us within 72 hours, please call the branch you will be collecting your order from.